How to Order from the Starbucks Secret Menu
Master the art of ordering and enjoy a personalized Starbucks experience with ease. From app usage to in-store communication, we provide a complete guide.
Four Steps to Ordering
1. Use the Starbucks App
We recommend using the official app to place your order, as it allows for full customization of all ingredients.
- Download and register for the official Starbucks App.
- Browse the 'Secret Menu' feature (if available).
- Customize your drink configuration.
- Save your favorite recipes for easy reordering.
2. Prepare Basic Information
Understand the basic details of the drink you want to order.
- Determine the base drink type (Latte, Frappuccino, etc.).
- Know the special ingredients and modifications required.
- Decide on the drink size (Tall/Grande/Venti).
- Have a backup plan in case some ingredients are unavailable.
3. Communicate with the Barista
Clearly and politely explain your custom request.
- Be friendly and patient.
- Start by stating the base drink.
- Explain each customization step-by-step.
- Be ready to explain any unfamiliar ingredients or adjustments.
4. Confirm and Enjoy
Confirm your order is correct and enjoy your unique drink.
- Double-check the special requests.
- Check the customizations on your receipt.
- Communicate any issues with the barista promptly.
- Remember your favorite recipes for next time.
Starbucks App Tips
Why We Recommend the App
- The "Modify" feature in the Starbucks App is your best tool for ordering.
- You can save your favorite custom recipes.
- Ordering ahead saves you waiting time.
- Starbucks Rewards members get special offers and points.
App Ordering Steps
- 1Select a base drink type
- 2Tap "Modify" to customize
- 3Adjust syrups, milk, and other ingredients
- 4Save your custom recipe
Avoid Common Mistakes
❌ Incorrect Approach
Saying just the secret menu name
✅ Correct Approach
Explain the specific ingredients and modifications, don't just state the drink's name.
❌ Incorrect Approach
Ordering a complex drink during peak hours
✅ Correct Approach
Choose off-peak hours to give the barista enough time to make it.
❌ Incorrect Approach
Expecting every store to know every recipe
✅ Correct Approach
Be prepared with detailed instructions, as barista familiarity varies.
❌ Incorrect Approach
Not knowing alternative options
✅ Correct Approach
Know possible substitute ingredients in case some are out of stock.
Sample Ordering Conversation
How to order a "Pink Drink"
You: "Hi, I'd like a Grande Strawberry Açaí Refresher, please."
Barista: "Okay, any other adjustments?"
You: "Yes, please replace the water with coconut milk. Thanks."
Barista: "Got it. A Grande Strawberry Açaí Refresher with coconut milk instead of water. Anything else?"
You: "That's all, thank you!"
💡 Key takeaway: Start with the base drink, then state the specific substitutions clearly and politely.